Free check · Australian businesses

Does your website still mention card surcharges?

Since 1 October 2026, Australian businesses can't add a surcharge to eftpos, Mastercard or Visa card payments. The Small Business Ombudsman suggests checking your website, menus, invoices and anything else customers see. Enter your website: we read up to 20 pages and 3 linked PDF menus and list every mention.

About 30 seconds. Public pages only; we obey your robots.txt. We keep the result for 6 hours so a second look is fast, and nothing about you.

Want it cleaned up for you?

Old surcharge notices hide in places a quick look misses: a PDF menu from last year, the booking page, the footer of an invoice template, the photos of your menu on Google. You get one checklist report covering each place below, with what we found and the wording to replace it.

  • Website: every page, including card-only "admin" or "processing" fees
  • PDF menus and price lists linked from your site
  • Booking and order emails you forward us
  • Invoice templates in Xero, MYOB or QuickBooks (a screenshot or PDF of each)
  • Google Business Profile menu photos and description, if you send us the link
  • Your terms and conditions
  • Replacement wording for every hit, ready to paste, and a short counter notice if you're changing prices instead
  • Within 2 working days. We only edit your website if you give us our own user login; never your password

Surcharge clean-up

A$99

One-off, paid securely by card through Stripe. If we can't deliver what's listed, you get a full refund.

Order the clean-up

At checkout you give us your website address (and any PDF menu links). Your report arrives within 2 working days.

Questions first? Email hello@leymish.com. LeyMish Labs, South Australia.

Questions

What exactly changed on 1 October 2026?

Businesses can no longer add a surcharge to card payments on the eftpos, Mastercard and Visa networks. See the Reserve Bank's announcement and the Small Business Ombudsman's guide.

What about American Express, UnionPay and PayPal?

They aren't covered by the Reserve Bank's rules, but they agreed to stop card surcharges from the same date, 1 October 2026 (WA Consumer Protection, CommBank). If your terminal or website still adds one for Amex, ask your payment provider to switch it off.

Can I call it an "admin fee" or "processing fee" instead?

Not if only card payers pay it. A fee charged only on card payments is still a card surcharge under another name, and law firms warn that relabelling it can also be misleading under Australian Consumer Law. The check flags these fees when card payments are mentioned nearby.

Can I still charge more on public holidays?

Yes. A public holiday or weekend surcharge isn't a card surcharge. The Ombudsman says it must be clearly shown before the customer buys. The check lists those separately so you can see they're shown clearly.

Can I raise my prices instead?

Yes, as long as the new price is clear before purchase and you don't mislead customers about the reason for the increase.

Is this legal advice?

No. It's a search of your public pages and a writing service. For advice about your obligations, talk to the Ombudsman's office or a lawyer.

What can't the free check see?

Pages behind a login, Facebook and Instagram, your Google Business Profile, payment terminal settings, printed menus, booking emails, invoice templates, and PDFs that are scanned images. The clean-up covers those you send us.