Free Review Health Check · local businesses
This free check puts a local business's Google rating, review count and how recent its newest review is next to the first three businesses Google shows for its category in its suburb. It's free with no sign-up, the figures come straight from Google, and we keep nothing it sends us.
What it can't see: Google doesn't share owner replies through its data service, so this check can't tell which reviews you've answered. Open your profile on Google Maps to see that.
Customers read how you answer reviews, especially the unhappy ones. A short, calm reply within a day or two shows someone is looking after the business.